Office 365

If you are unable to create new Word, Excel, PowerPoint, etc. documents in Microsoft 365 on your Windows 11/10 computer, try the suggested fixes in this ...

The problem can be caused by your template file, so be sure to recreate it and check if that solves the issue. Given that you’re having issues creating new Office documents online, this is another viable solution to the issue in hand, which requires you to install Microsoft Office 365 locally on your Windows 11/10 device. If that didn’t work you can uninstall and install Office on your device. Otherwise, you can repair Word or repair the Office suite entirely. Keep in mind that the strict option though can break the user experience when they are working in Office on the web. So, you cancheck the operation status of Microsoft Servicesfor Office 365 and try again.