Metlink

Auckland also has a 20% workforce shortage and for them that is 500 drivers. In part, it was caused by the Public Transport Operating Model (PTOM) tendering ...

[this letter](https://www.gw.govt.nz/assets/Documents/2022/09/Minister-Wood-re-bus-driver-shortages-and-immigration-settings.pdf) to the Minister of Transport and Immigration on September 1. We have reduced the number of ‘split shifts’ by offering more off-peak discounts to smooth out peaks of the patronage demand curve. The result is the current chronic 20% bus driver shortage. The pattern of cancellations varies across the Greater Wellington region. We have a chronic shortage of 120 bus drivers (20% of the workforce). In March 2020, Metlink and its bus company partners found itself in a global pandemic, whist delivering services throughout alert levels as an essential service.