Guns N' Roses wellington

With accommodation booked out due to the Guns N' Roses gig, passengers whose late-night flight was cancelled had no choice but to sleep at the airport.

The airline has since clarified in this instance passengers were advised they’d be reimbursed for costs up to $1000, given the very limited availability of hotel rooms. He also received an email at 3.30am saying he had been put on the 8.30am flight. Correction: An earlier version of this article stated passengers were offered a $150 accommodation voucher, as is Jetstar’s standard policy. But the flight was delayed due to an issue with an aircraft loader, and passengers didn’t end up boarding until around 12am. She said they received an email from Jetstar at 3.30am saying they had been rebooked on a flight departing 8.30am Friday morning. A Wellington Airport spokesperson confirmed the flight was unable to depart due to the curfew, and said the airport allowed passengers with nowhere else to go to stay in the terminal overnight. [if a domestic flight is cancelled or delayed for reasons within an airline’s control](https://www.stuff.co.nz/travel/travel-troubles/129222033/what-are-your-rights-when-your-flight-is-cancelled), passengers are entitled to compensation of up to 10 times the cost of the airfare, or the amount of damage they can prove was caused by the delay – whichever figure is the lowest. Passengers who wanted to try their luck were advised they would be reimbursed for costs up to $1000, or told they could stay at the airport. Passengers said they waited on the tarmac for about half an hour, only to be told the airline’s request for a curfew extension had been rejected, and they were unable to take off. Another passenger, who declined to be named, said airline staff told them they were unable to arrange alternative accommodation because it was all booked out due to the Guns N’ Roses concert. Tegan Baker said she and her partner waited for over an hour in the queue, before being told only those who required accommodation should remain, while others who had a place to stay should leave and would be sent an email confirming their new flight details. Those stranded were told the airline was unable to find alternative accommodation due to it all being booked up by fans