Qantas flights

2024 - 5 - 6

Qantas Fined $79 Million for 'Ghost Flights': A Closer Look at the Scandal

Australian Competition and Consumer Commission (ACCC) - Ghost Flights - Qantas - Vanessa Hudson

Qantas fined millions for selling tickets on canceled flights - shocking details revealed!

Qantas, Australia's national carrier, has landed in hot water after being slapped with a $79 million fine for selling tickets on canceled flights, deemed as 'ghost flights' by consumers. The airline issued an apology and announced the settlement to address the lawsuit filed by a consumer watchdog. Tens of thousands of affected Australians will receive compensation for the inconvenience caused by the misleading sales. Qantas Airways CEO, Vanessa Hudson, is making strides in mitigating the fallout from this controversial incident.

The 'ghost flights' scandal involved Qantas selling thousands of tickets for flights that were already canceled, leading to a massive financial penalty. Vanessa Hudson's leadership is pivotal in steering Qantas through this turbulent time. Despite the $120 million settlement, the airline is committed to rectifying its past mistakes and ensuring transparency in its operations moving forward. The repercussions of this case have shed light on the importance of consumer protection and honesty in the airline industry, prompting Qantas to enhance its customer communication processes.

Qantas' agreement to pay a substantial fine highlights the significance of compliance and accountability in the aviation sector. The swift actions taken by the new CEO to address the issue demonstrate a commitment to integrity and trustworthiness. As the airline industry navigates challenges, this case serves as a cautionary tale for companies worldwide, emphasizing the repercussions of misleading practices and the importance of upholding ethical standards in business operations.

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Image courtesy of "The New York Times"

Qantas to Pay $79 Million For Selling Tickets on Canceled Flights (The New York Times)

Qantas, Australia's national carrier, apologized and said it would pay a fine and compensation to settle a suit brought by a consumer watchdog.

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Image courtesy of "CNN"

Australia's Qantas to pay $79 million to settle 'ghost flights' case (CNN)

Sydney — Qantas Airways has agreed to pay 120 million Australian dollars ($79 million) to settle a lawsuit over the sale of thousands of tickets on already ...

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Image courtesy of "Neos Kosmos"

'Unacceptable': phantom flights cost Qantas $120m (Neos Kosmos)

Tens of thousands of Australians who endured cancelled flights will each receive hundreds of dollars in compensation after Qantas admitted to misleading ...

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Image courtesy of "Newstalk ZB"

Qantas agrees to financial penalty in flight cancellation case (Newstalk ZB)

Qantas has agreed to a $120 million dollar fine for selling thousands of tickets for 'ghost flights' in 2022.

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Image courtesy of "The Advertiser"

New Qantas boss buries more than 'ghost flights' of past (The Advertiser)

Qantas boss Vanessa Hudson has taken another big step forward in putting the airline's horror year behind it, as she closes off one of the biggest ...

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Image courtesy of "Curly Tales"

What Are Ghost Flights? Inside Qantas Airlines' $66 Million Fine For ... (Curly Tales)

Delve into the gripping saga of the "ghost flights" scandal involving Qantas, where unsuspecting travelers booked nonexistent flight.

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Image courtesy of "The Australian"

Qantas ghost flights penalty 'discount' to $120m (The Australian)

Qantas senior managers knew the airline's systems were not capable of informing customers in a timely fashion about cancelled flights, resulting in the sale ...

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Image courtesy of "Euronews"

Australian airline Qantas agrees payouts over 'ghost flights' (Euronews)

Australia's biggest airline Qantas agrees million-dollar settlement after being accused of selling thousands of tickets for flights it had already ...

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Image courtesy of "Fortune"

Qantas will pay $66m penalty and compensate passengers for ... (Fortune)

Qantas chief executive Vanessa Hudson speaks during a media opportunity at Hangar 96, Qantas Sydney Jet Base on Feb. 22, 2024 in Sydney. Jenny Evans—Getty ...

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Image courtesy of "The Guardian"

Vanessa Hudson has provided a soft landing for Qantas as the ... (The Guardian)

While the new CEO has stemmed some of the reputational damage of the past, the $120m fine is a clear success for the ACCC.

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Image courtesy of "India Today"

Airline sold seats on cancelled flights, now has to pay $66-million fine (India Today)

Qantas, Australia's biggest airline, will pay a $66-million penalty to settle a legal dispute over selling tickets on flights cancelled weeks earlier.

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Image courtesy of "Daily Sabah"

Qantas agrees to pay millions after 'ghost flights' scandal (Daily Sabah)

Australia's national airline, Qantas Airways, agreed to pay a $66 million fine Monday in addition to compensation to thousands of travelers after a...

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Image courtesy of "Nine"

Passengers to pocket millions in Qantas phantom flights saga (Nine)

Qantas passengers are set to pocket millions after a shocking admission that the airline sold tickets for f...

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Image courtesy of "The Conversation AU"

QANTAS has finally settled its 'ghost flights' lawsuit for $120 million ... (The Conversation AU)

The ACCC has prioritised getting timely compensation to affected customers over pursuing the airline on the more serious charge of collecting fees for no ...

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Image courtesy of "ACS"

Qantas to pay $100m fine over 'phantom flights' (ACS)

In August last year, the Australian Competition and Consumer Commission (ACCC) launched Federal Court action against Qantas over alleged “false, misleading or ...

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Image courtesy of "Nation News"

Qantas agrees payouts over 'ghost flights' - nationnews.com (Nation News)

Under the deal with the Australian Competition and Consumer Commission (ACCC), the firm will also launch a plan worth up to A$20m to compensate affected ...

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Image courtesy of "Quartz"

Australia's biggest airline is paying millions for selling tickets to ... (Quartz)

Australia's biggest airline has agreed to pay a A$100 million ($66.1 million) in a civil penalty and millions more to customers to settle litigation ...

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Image courtesy of "Times of India"

Qantas agrees to pay $79 million after selling tickets for cancelled ... (Times of India)

Rest of World News: Qantas, Australia's national airline, said on Monday that it had reached a deal with the country's consumer watchdog to pay the ...

Qantas chooses 'flight' over an ACCC 'fight': agrees to sky- high ... (Gilbert + Tobin)

Yesterday, Qantas admitted that it contravened the Australian Consumer Law (ACL) by misleading consumers through advertising and offering for sale tickets for ...

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Image courtesy of "Travel Weekly UK"

Qantas agrees payouts after misleading customers over cancelled ... (Travel Weekly UK)

Qantas is to pay a penalty of A$100 million (£52 million) after admitted misleading consumers by advertising tickets for tens of thousands of post-Covid ...

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