Fergburger

2025 - 2 - 18

Fergburger Caught Slipping: Racial Slur on Receipt Leaves Tourists Shocked!

fergburger queenstown Cultural Sensitivity - Customer Service - Fast Food Industry - Fergburger - Queenstown - Racial Slur - Social Responsibility - fergburger queenstown

Queenstown's iconic Fergburger finds itself in hot water after a tourist receives a receipt with a racially insensitive label. Find out how the burger haven is handling this blunder!

Fergburger, the renowned burger joint nestled in the heart of Queenstown, is facing some serious heat after a recent incident left a tourist utterly shocked. A Taiwanese customer received a receipt that substituted their name with a crude racial slur, "ching chang." Talk about a burger experience gone wrong! Images of the offensive receipt have made their way to social media, sparking outrage and disbelief from locals and visitors alike.

In response to the backlash, Fergburger wasted no time issuing a public apology, acknowledging the inappropriate and insensitive labeling. "We acknowledge and deeply regret this recent incident, and we are committed to addressing this matter swiftly and effectively," said a spokesperson for the popular eatery. It's an unfortunate blunder for a place that prides itself on serving deliciousness to the diverse community of Queenstown.

This incident has sparked a larger conversation about racism and discrimination present in everyday encounters, even in beloved local businesses. Customers have taken to social media to express their disappointment and to call for better staff training to prevent similar incidents in the future. The company is taking the matter seriously and is reportedly reviewing its staff training procedures to ensure sensitivity towards all customers.

As Fergburger works to mend its image, it’s not just the burgers that are getting flipped—so are the minds of the community about inclusivity and respect. Let’s hope this serves as a wake-up call, reinforcing the importance of cultural sensitivity in every aspect of the hospitality industry!

Fun Fact: Did you know that Fergburger was established in 2001 and has since become a must-visit destination for tourists and locals looking to indulge in mouth-watering burgers? Their menu features everything from classic beef patties to vegan delights, catering to a wide array of tastes!

And speaking of burgers, Queenstown is home to over 200 adventure tourism companies, making it the adventure capital of New Zealand! So whether you’re hitting the bungee jump or sinking your teeth into a delicious Fergburger, there’s something for everyone in this stunning destination.

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Image courtesy of "RNZ"

Queenstown burger joint Fergburger apologises after customer ... (RNZ)

"Fergburger acknowledges and deeply regrets a recent incident involving inappropriate and insensitive labelling on a customer order."

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Image courtesy of "Otago Daily Times"

Fergburger customer shocked at racial slur on receipt (Otago Daily Times)

A Queenstown tourist was left in shock when a receipt from famous burger joint Fergburger contained a racial slur. A Taiwanese tourist visited Fergburger on ...

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Image courtesy of "New Zealand Herald"

Queenstown burger bar Fergburger apologises after customer ... (New Zealand Herald)

Queenstown's iconic burger joint, Fergburger , has publicly apologised after a customer was given a receipt containing a racial slur. A friend of the...

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Image courtesy of "1 News"

Fergburger apologises for 'inappropriate' labelling on customer receipt (1 News)

Queenstown burger bar Fergburger has publicly apologised after a tourist was given a receipt containing a racial slur. A photograph of a receipt, dated for ...

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Image courtesy of "Stuff.co.nz"

Iconic burger joint in Queenstown taking staff racism incident ... (Stuff.co.nz)

A customer has received a racist receipt at Fergburger in Queenstown. · The receipt contained the words “ching chang” where the customer's name should've been ...

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Image courtesy of "9News"

Iconic burger joint in Queenstown, New Zealand taking staff racism ... (9News)

A customer has been handed a receipt with a racist message on it at an iconic burger joint in Queenstown, N...

Fergburger Responds To Recent Incident (Scoop.co.nz)

Fergburger acknowledges and deeply regrets a recent incident involving inappropriate and insensitive labelling on a customer order.

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Image courtesy of "New Zealand Herald"

Queenstown burger bar Fergburger dismisses employee after ... (New Zealand Herald)

Queenstown's iconic burger joint Fergburger has fired the employee involved in the incident where a customer was given a receipt containing a racial slur.

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Image courtesy of "Otago Daily Times"

Fergburger fires employee over racial slur (Otago Daily Times)

A Taiwanese tourist visited Fergburger on Sunday and was shocked when she saw the server had written 'ching chang' on the receipt. Fergburger has since ...

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Image courtesy of "Stuff.co.nz"

Fergburger fires employee after racist slur written on customer's receipt (Stuff.co.nz)

The company will implement cultural sensitivity training for all team members in an attempt to avoid a similar incident in the future.

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Image courtesy of "RNZ"

Queenstown burger joint Fergburger apologises after customer ... (RNZ)

Famous Queenstown burger restaurant Fergburger has apologised to a customer after an order receipt contained a racial slur. A customer from Taiwan ordered ...

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Image courtesy of "Otago Daily Times"

Fergburger worker sacked for slur (Otago Daily Times)

Queenstown's most famous burger joint has fired a staff member and promised to do better after a racial slur was left on a customer's docket.

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